Overall it was spotlessly clean and unique with a view.

The hotel fulfilled all my requests, the location was fantastic, and the staff were extremely friendly and pleasant.

The accommodation is very cozy and enjoyable, with a great breakfast offering a variety of fresh food including cheeses, replenished frequently.

Cozy room with a big, comfy queen bed. It comes with nice perks like coffee and extra storage space. 🛏️ Plenty of amenities to make your stay comfortable!

Modern and spacious room with a big bathroom. The breakfast options were plentiful, and the food was constantly restocked. 🍳

Great value hotel in a convenient part of town! Walkable to many interesting attractions and public transport links. The staff were friendly and helpful when we needed directions. The room was clean, comfortable, and had all the basic amenities we needed. The breakfast had a good selection and was included in the price. We also appreciated the free Wi-Fi throughout the hotel.

I liked the informality, the friendliness and helpfulness of the staff, the cleanliness of the room, the very good and well presented breakfast, the excellent location for the city, the reasonable cost.

There is no fault with your hotel, it is not pretending to be something it is not, but at the same time it can put many other 'higher priced' hotels to shame with its dedication to service and cleanliness. Thank you.

Location was great, good price, clean ideal for being near the centre.

A Queen room is in fact a small bed!!??

Great location, very centrally located and within easy reach of key attractions. Spacious and clean room, with all the necessary amenities.- Friendly staff, always ready to assist.

Some communication issues with the staff, as not all of them were fluent in English. Breakfast not included in the room cost, so make sure to double-check.

Good location not very far from a u bahn. Price I got for the night was good compared to other hotels nearby in this category. The staff were extremely helpful.

Poor facilities. TV didn't work, safe had to be repaired. Just one pillow that had no bounce! WiFi extremely erratic. Worked only once despite following instructions. No tea coffee in room. Breakfast quality and choice less than satisfactory

Good location

No coffee or teamaking facilities in room. Most hotels have this. This was a major disappointment

The hotel made a strong impression on us during our short stay. The room was clean and comfortable, and the breakfast offered a good variety of options. The location was fantastic, with attractions like the Hamburg History Museum and the City Park just across the road. It was also convenient to explore landmarks such as Michael's Church and the Reeperbahn. The staff were welcoming and helpful, and we appreciated their assistance in organizing transportation to another Novum Hotel when our room was double booked. Despite this small hiccup, we found the alternative hotel to be of a reasonable standard. we had a positive experience at Novum Hotel Holstenwall Hamburg Neustadt and would recommend it.

Excellent value overall, with very friendly staff, good, clean basic accommodations, and good breakfast. The location turned out to be quite good as well.

It had good public transport options, was clean and offered a good breakfast. The Wireless was offered in room and quite good!

The room was rather dark and had no ceiling lamp. I was not working so it turned out ok.

The hotel is conveniently located near major tourist attractions such as St Michael's church and St Pauli metro station. The hotel offers clean and well-heated rooms with comfortable beds, a fabulous breakfast, and professional and friendly staff.

A kettle and fridge in the room would have been a great addition for longer stays.